1. During 14 days after the delivery, you have the right to decide not to keep the goods. You can send back your items without mentioning a reason. You bear the direct costs of the return delivery of the items.

2. All items must be returned in an unwashed, unused, unworn and unaltered condition. You are responsible for safely packaging your return so it is received undamaged during transit.

3. We can refuse repayment as long as we have not received the returned goods or until you have shown you have returned the goods, depending on which event occurs first. We don’t refund duties, taxes or shipping charges.

4. During 2 days after delivery you have the right to return the goods when remarking a quality defect.

5. In order to exercise you right to return, you must send an email to: info@ket-official.com.

1. All goods and services are delivered on the address provided by you when ordering. Please ensure that the city, country and post code/zip code are correct for the shipping address.

2. You will receive your order ± 10 to 15 working days after reception of the amount due your payment. Delivery time does not include Saturdays Sundays or holidays.

3. The Shipping costs depend on the country of delivery:

• Belgium: € 8

• Rest of Europe: € on demand

• Rest of the world: € on demand

Shipping costs above € 90 are free (only in Belgium)

4. All orders will be delivered from 9am-5pm, Monday to Friday.

5. The risk of loss and/or damage to products will be borne by KET. OFFICIAL until the time of delivery to the Consumer. The risk and the burden of proof for the correct and timely exercise of the right to return fall on the Consumer.

6. KET. OFFICIAL is not responsible for damage caused by a delayed delivery or a non-delivery by our shipping-agent, in that case our responsibility is limited by the value of the good proven not been received.